Global Study Reveals the 'Key Pitfalls' of Outsourcing, Need for Better Risk Management

SupplyChainBrain - Results of a new global study reveal the concerns, effectiveness and best practices in risk management by organizations that outsource projects. Of the 95 percent of organizations that buy, provide or both buy and provide outsourced services and functions, fewer than half are able to effectively manage risk of outsourced projects. Managing product or service quality is the top outsourcing risk to organizations, identified by 70 percent of survey respondents. Survey respondents included contractor managers, subcontractor buyers, project managers, senior executives, and key decision makers in outsourcing from a wide range of industries and government in North and South America, UK/Europe, Asia/Pacific, the Middle East and India.

For more information, including an on-demand webinar, and a free copy of the full ESI Risky Business: Organizational Effectiveness at Managing Risk of Outsourced Projects report visit www.esi-intl.com/outsourcingsurvey.